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Pricing

Start free.
Upgrade as your team grows.

Subscriptions are per workspace and billed in USD. Four self-serve plans from Free to Business, with savings on quarterly and yearly billing. Add seats, channel accounts and translation credits as needed.

Free

For individuals and small teams just getting started with LinMi

$0

/ workspace / mo

Sign up and go. No credit card required.

Start for free
Agent seats
2
Cloud-hosted accounts
1
Official API accounts
—
Translation chars / mo
100K
AI tokens / mo
500K
  • All core features: inbox, translation, collaboration, customer stages
  • All major channels
  • Add seats and accounts as needed

Standard

For small teams with a few agents and accounts

$15.20$19

/ workspace / mo

$182.40 every 12 months, save $45.60

Get Standard
Agent seats
5
Cloud-hosted accounts
2
Official API accounts
—
Translation chars / mo
300K
AI tokens / mo
2M
  • Everything in Free
  • More seats, accounts and translation characters
  • Add seats, accounts and credits as needed
Recommended

Pro

For sales teams working together across multiple accounts

$39.20$49

/ workspace / mo

$470.40 every 12 months, save $117.60

Get Pro
Agent seats
10
Cloud-hosted accounts
3
Official API accounts
1
Translation chars / mo
1M
AI tokens / mo
5M
  • Everything in Standard
  • Data reports and Broadcast
  • 1 official API account included

Business

For larger organizations with several teams, many accounts and high chat volume

$127.20$159

/ workspace / mo

$1,526.40 every 12 months, save $381.60

Get Business
Agent seats
30
Cloud-hosted accounts
10
Official API accounts
3
Translation chars / mo
3M
AI tokens / mo
20M
  • Everything in Pro
  • More seats, accounts and translation characters
  • Priority support

Enterprise

For companies with multiple workspaces and teams that need dedicated support and customization

  • Everything in Business
  • Multiple workspaces and high-volume resources
  • Dedicated support, contracts and invoices
Contact us

Tailored to you. Bank transfer and invoicing available.

Prices and quotas here mirror the console; if they ever differ, the console is correct.

How the plans compare

Every plan gets the same core features. The differences are mainly resource quotas and advanced capabilities, and Enterprise is fully customizable.

FeaturesFree$0 / workspace / moStandard$19 / workspace / moPro$49 / workspace / moBusiness$159 / workspace / moEnterpriseCustom
Resources
Agent seats251030Custom
Cloud-hosted accounts12310Custom
Official API accounts——13Custom
Translation chars / mo100K300K1M3MCustom
AI tokens / mo500K2M5M20MCustom
Add-on seats, accounts and credits
Quarterly / yearly savings—
Inbox & channels
WhatsApp, Telegram, Messenger, Instagram, LINE, TikTok, Zalo, Web Live Chat
Team inbox for multiple accounts
My chats / Unassigned / All / Team / Stage / Custom views
Text, images, voice, video and files
Quick replies, quoted replies, unsend, pinning, read receipts
Auto-translation
Incoming auto-translation, original and translation side by side
Outgoing translation preview and back-translation
“Block Chinese” send guard
Translation language per account / per customer
Team collaboration
Claim / Assign / Transfer
Internal notes
Team management and data scope
Data reports——
Broadcast——
Customer management
Customer stages, tags and custom fields
Follow-up records and contacts table
Permissions & audit
Four roles × three data scopes
Advanced restrictions and masking
Login, online and operation logs
Two-step verification
Sales toolkit
Link Rotator
Web Live Chat
Proforma Invoice
Multiple workspaces
Support & payment
Contact us from the console
Priority support———
Card, WeChat Pay, Alipay, PayPal, USDT, bank transfer
Wallet balance combined with another method

Add-ons

When your plan’s quota runs short, pay only for what you use: seats and accounts at a fixed price, credit packs cheaper the more you buy.

Seats & accounts

Agent seats

$4.90/ seat / mo

One more agent

Cloud-hosted accounts

$9.90/ account / mo

One more personal account

Official API accounts

$29/ account / mo

One more official API account

Renews with your plan and gets the same quarterly / yearly discount. Additions apply now and are prorated for the remaining days; reductions apply at renewal.

Credit packs

Translation character packs

USD / 1M characters

1M+
$6.90
5M+
$5.90
20M+
$4.90

Never expire. Use them until they run out.

AI token packs

USD / 1M tokens

5M+
$4.98
20M+
$4.38
50M+
$3.78

Never expire. Use them until they run out.

How translation is counted

Text
Source characters
Voice
60 chars / second
Image
500 chars / image

Failed translations and text already in the target language are free.

Once plan quotas and credit packs are used up, overage is charged to your wallet balance: translation at $0.08 per 10K characters and AI at $0.06 per 10K tokens (adjusted by the selected model’s multiplier). Overage pauses when your balance hits zero and resumes once you top up.

Billing rules

01

Usage order

Plan quotas are used first (they reset monthly and don’t roll over), then add-on credits (they never expire), and finally your wallet balance at overage rates.

02

Upgrades & additions

Take effect immediately. You only pay the price difference for the remaining days, and can extend your term at the same time.

03

Downgrades & reductions

Take effect at the end of the current term. Keep using everything until then; paid fees aren’t refunded. Undo anytime before it applies.

04

Cycle savings & auto-renewal

Save 5% quarterly, 10% every 6 months and 20% yearly. Auto-renewal is on by default and charges your wallet balance; turn it off anytime.

05

Billed per workspace

An organization can run multiple workspaces, and each one has its own subscription and resources, fully independent of the others.

06

Payment methods

Pay by card, WeChat Pay, Alipay, PayPal, USDT or bank transfer. If your wallet balance is short, combine it with another method.

FAQ

Pricing FAQ

Answers about plans, quotas and payment. Live pricing in the console always applies.

Is billing per workspace or per organization?

Per workspace. An organization can run multiple workspaces, each with its own subscription and resources.

Does the Free plan expire?

No. You can use the Free plan for as long as you like, and its quotas reset automatically each month. Upgrade or buy add-ons when you need more seats, accounts or translation characters.

Can I upgrade anytime?

Yes. Upgrades take effect immediately, and you only pay the price difference for the remaining days. You can also add seats, accounts and credits separately at any time.

Do I get a refund if I downgrade or remove seats?

No. Downgrades and reductions take effect at the end of the current term, so you keep everything until then and renew at the new plan and quantity.

Are there discounts for longer billing cycles?

Yes. Save 5% quarterly, 10% every 6 months and 20% yearly. Add-on seats and accounts get the same discount.

What happens if I go over my quota?

Usage beyond your plan quota draws from add-on credits first, then from your wallet balance. If your balance reaches zero, overage pauses and resumes automatically once you top up.

How are translation characters counted?

Text translation counts source characters, voice counts 60 characters per second, and images count 500 characters each. Failed translations and text already in the target language are free.

What are AI tokens?

AI tokens are the quota used by AI features such as summaries and reply polishing. Each model uses a multiplier: lightweight 0.5×, standard 1×, enhanced 2.5× and flagship 5×.

Do you accept bank transfers and provide invoices?

Yes, we accept bank transfers. Contact us about invoices and contracts.

Does the mobile app cost extra?

No. The iOS / Android app and the WeChat Mini Program are included in every plan. Sign in with the same account; it doesn’t use an extra seat.

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